Blitzblank Haus, operated by Apleona Allvaris GmbH, is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have under the General Data Protection Regulation (GDPR).

1. Who We Are

Trading Name: Blitzblank Haus

Legal Entity: Apleona Allvaris GmbH

Website: blitzblankhaus.com

Email: [email protected]

Phone: +49 211 8929028

Registered Address:

Moskauer Straße 27

40227 Düsseldorf

Germany

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Full Name
• Email Address
• Telephone Number
• Property Address (where relevant)
• Service Requested
• Enquiry Details
• IP Address
• Browser Type and Device Information
• Website Usage Information
• Cookie Preferences

We only collect information that is necessary to provide our services and respond to enquiries.

3. How We Use Your Information

Your information may be used to:

• Respond to your enquiries.
• Prepare quotations for requested services.
• Deliver our property and facility management services.
• Improve website functionality and user experience.
• Maintain website security.
• Meet legal and regulatory obligations.
• Communicate important service-related information.

We do not sell your personal information to third parties.

4. Legal Basis for Processing

We process personal data based on one or more of the following lawful grounds:

• Your consent.
• Performance of a contract.
• Legitimate business interests.
• Compliance with legal obligations.

5. Cookies & Similar Technologies

Our website uses cookies to improve functionality and user experience.

Cookies may be used to:

• Remember user preferences.
• Improve website performance.
• Measure website traffic.
• Support analytics.
• Operate consent preferences.

Non-essential cookies are only activated after you provide your consent.

6. Third-Party Services

We may use trusted third-party providers to support our website and services, including:

• Website hosting providers
• Analytics services
• Spam protection services
• Contact form processing
• Security monitoring
• Advertising and measurement platforms (where visitor consent has been provided)

These providers process information only where necessary to deliver their services.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include secure hosting, HTTPS encryption, access controls, and ongoing security monitoring.

8. Data Retention

We retain personal information only for as long as necessary to:

• Respond to enquiries
• Deliver requested services
• Meet legal obligations
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

9. Your GDPR Rights

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your personal data.
• Restrict processing.
• Object to processing.
• Request data portability.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with your local data protection authority.

10. Opt-Out Choices

You may opt out of certain data processing activities at any time.

You can:

• Withdraw your consent for non-essential cookies through our cookie preferences.
• Request that we stop using your personal information for non-essential communications.
• Ask us to delete your personal information where legally permitted.
• Contact us to exercise any of your GDPR rights.

To submit an opt-out request, please contact:

Email: [email protected]

We will respond to eligible requests within the timeframes required by applicable law.

11. International Data Transfers

Where personal information is transferred outside the European Economic Area, appropriate safeguards will be implemented to protect your data in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes.

The latest version will always be available on this page together with the updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Blitzblank Haus

Apleona Allvaris GmbH

Moskauer Straße 27

40227 Düsseldorf

Germany

Email: [email protected]

Phone: +49 211 8929028